Bilingual Family SCIO SC053564
Last updated: 1.11.2024

Bilingual Family (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website bilingualfamily.org. Please read this policy carefully to understand our practices regarding your personal data and how we will treat it.

1. Information We Collect
We may collect and process the following information about you:
• Personal Information: This includes your name, email address, postal address, phone number, and other contact information you provide to us, for example, when making a donation, signing up for newsletters, or submitting a form.
• Technical Data: We automatically collect certain data when you visit our website, including your IP address, browser type, operating system, and other usage information. This helps us monitor and improve our website’s performance.
• Cookies: Our website uses cookies to enhance your experience. Please refer to our Cookie Policy for more information.

2. How We Use Your Information
We use your personal data for the following purposes:
• To Process Donations: To process any donations you make and issue receipts as required.
• To Communicate with You: To send you updates about our activities, events, fundraising efforts, and other news if you have consented to receive such communications.
• To Improve Our Website: To analyse website traffic and usage patterns, helping us enhance your experience.
• For Legal Purposes: To comply with applicable laws, regulations, and industry standards, as well as to protect our legal rights.

3. Lawful Basis for Processing
We process your personal data based on one or more of the following lawful bases:
• Consent: When you have provided your explicit consent, for example, by signing up for our newsletter.
• Contractual Obligation: Where we need to process your data to fulfil a contract with you (e.g., processing a donation).
• Legitimate Interest: When processing is necessary for our legitimate interests, provided these are not overridden by your rights.
• Legal Compliance: When we need to comply with legal or regulatory obligations.

4. How We Share Your Information
We do not sell or rent your information to third parties. However, we may share your personal data in the following circumstances:
• With Service Providers: We may engage third-party service providers to perform tasks on our behalf, such as processing donations or sending email communications. These providers are contractually obligated to handle your data securely and in accordance with this policy.
• With Legal Authorities: If required by law, we may disclose your information to authorities or other relevant third parties to comply with legal obligations.

5. Data Retention
We retain personal data only as long as necessary for the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

6. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, please note that no transmission over the internet is entirely secure.

7. Your Rights
Under data protection law, you have several rights regarding your personal data, including:
• Right of Access: You have the right to request access to the personal data we hold about you.
• Right to Rectification: You have the right to request that we correct any inaccuracies in your data.
• Right to Erasure: You can request that we delete your personal data where there is no valid reason for us to keep it.
• Right to Restriction of Processing: You can ask us to limit how we use your data in certain circumstances.
• Right to Object: You have the right to object to our processing of your data in certain situations.
• Right to Data Portability: You can request that we transfer your personal data to another organization, where possible.
To exercise any of these rights, please contact us using the details provided below.

8. Links to Other Websites
Our website may contain links to external sites. We are not responsible for the content or privacy practices of those sites. Please review the privacy policies of any external websites you visit.

9. Changes to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page regularly for the latest information on our privacy practices.

10. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
Bilingual Family info@bilingualfamily.org

Alternatively, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues.
Information Commissioner’s Office (ICO)
Website: https://ico.org.uk/
Phone: 0303 123 1113